Terms & Conditions

The following Terms of Use (hereinafter referred to as "Terms") govern the relationship between ekoEgles (hereinafter referred to as "ekoEgles") and users (hereinafter referred to as "User") regarding the website ekoegles.lv (hereinafter referred to as "Website"). By using the Website, the User agrees to these Terms.

1. General provisions

  • 1.1. These terms apply during the use of the ekoegles.lv online store's website (hereinafter referred to as the "Website") and/or when submitting questions, reviews (hereinafter referred to as the "Terms"). The "Privacy Policy" section of the Website is an integral part of these Terms.
  • 1.2. The Website is managed by SIA VIDES TEHNIKA, a Latvian company, registered and operating in the Republic of Latvia, registration number 40103191846, address: Čuibes street 6, Riga, LV-1063 (hereinafter referred to as "ekoEgles").
  • 1.3. A person who visits the Website, views products or other information, or uses the Website's services in any other way is considered a user of the Website (hereinafter referred to as the "User").
  • 1.4. A registered user is a person who has registered and/or logged into the Website's account.
  • 1.5. Using the Website involves all actions, including but not limited to, viewing products, reading information, saving products, and placing orders.
  • 1.6. The User must comply with these Terms during the use of the Website.
  • 1.7. ekoEgles has the right to unilaterally modify the services provided, the information presented, and other terms, including any provisions of these Terms. ekoEgles will notify about the changes in the Terms, indicating the date of the new version's entry into force. The current version of the Terms is always available on the Website.

2.Payment terms

  • 2.1. The currency for transactions on the website is euros. Purchases can be paid for by selecting one of the following payment methods provided by the payment platform makecommerce.lv, Maksekeskus AS:
    • Payments via Latvian internet banking: Swedbank, SEB, Citadele, and Luminor
    • Payments via Estonian internet banking: Swedbank, SEB, Luminor
    • Payments via Lithuanian internet banking: Swedbank, SEB, and Luminor
    • Visa/Mastercard card payments
  • 2.2.Note! When using the internet banking payment method, confirm the order and click the “Return to Merchant” button.
  • 2.3.Personal data required for payment processing is transferred to the licensed payment institution Maksekeskus AS.
  • 2.4.The contract becomes effective upon successful payment to the online store’s bank account. If for any reason the order cannot be fulfilled, the Buyer will be informed, and the paid amount will be refunded as soon as possible, but no later than 14 days after the notification is received.

    • 3. Intellectual Property Rights

    • 3.1. The Website is subject to and protected by intellectual property rights, international intellectual property laws, contracts, and agreements. ekoEgles owns and/or has exclusive rights to use all rights to the Website's content, including copyrights, intellectual property rights, trademarks, ekoEgles group company names, trade secrets. All product descriptions, photos, brand names, trademarks, designs, logos, and other names or information on the Website are the property of ekoEgles or ekoEgles legally uses third-party rights.
    • 3.2. ekoEgles also owns and/or uses third-party granted rights to the goods and services provided on the Website, protected by trademarks or industrial design rights, including copyrights. Users are not granted any indirect or otherwise licensed rights to use any published content, ekoEgles' trademarks, designs, or copyrighted elements, and/or those granted by third parties, or similar elements owned by any third party indicated on the Website.
    • 3.3. ekoEgles or third parties, if applicable, retain ownership and copyright over the Website and its content, including, without limitation, the presentation of the Website's content, images, graphic elements, text, software, sound, video and music recordings, images, logos, photos, without territorial limitations.
    • 3.4. Any processing, extraction, compilation, translation, copying, transferring to another data carrier, distribution, or other use of content, designs, trademarks, names, logos, databases, or information on the Website performed by third parties and/or Users without ekoEgles' prior written consent and/or in violation of these Terms constitutes an infringement of intellectual property rights and other rights.
    • 3.5. Users must not, in any way, alter, reproduce, copy, republish, upload, submit, transmit, sell, create derivative works from, use, or distribute in any way the Website and/or its content (including Terms/Policies published on the Website), including text, descriptions, photos, codes, graphics, code and/or software, or any other content. This prohibition does not apply in cases where ekoEgles has provided prior written consent and/or permission to perform such actions.
    • 3.6. ekoEgles reserves the right to take any actions it deems necessary, including initiating legal proceedings without further notice for any unlawful use of the Website or its content and information.

    4. ekoEgles Rights and Responsibilities

    • 4.1. ekoEgles will make every effort to ensure the correct operation of the Website and strives to keep the Website functioning continuously and without errors.
    • 4.2. ekoEgles has the right to change the Website, its functions, the services provided, the Website's name and/or internet domain through which the Website is accessed, any content of the Website or part thereof at any time, without notifying the User. The User acknowledges and agrees that ekoEgles is not responsible for any negative consequences caused to the User by such and similar actions.
    • 4.3. ekoEgles has the right to transfer its rights and obligations arising from these Terms, or any part of them, to third parties at any time, publicly notifying the Users about it.
    • 4.4. ekoEgles has the right to discontinue the use of the Website at any time without prior notice.
    • 4.5. ekoEgles retains the right to suspend or restrict the User’s access to the Website or part of the Website at any time, without prior notice, if:
      • a. It is required by the laws of the Republic of Latvia or other applicable regulations or in compliance with the requests of competent authorities.
      • b. It is necessary to protect the rights and legitimate interests of ekoEgles or third parties.
      • c. The User, while using the services, has created or may create a threat to the security of other Website users.
      • d. It is necessary because ekoEgles wants and/or needs to perform technical maintenance and updates of the Website.
      • e. The User causes damage to the Website and/or its reputation while using the Website.
      • f. The User uses the Website dishonestly or maliciously exercises their rights.

    5. User rights and obligations

    • 5.1. While using the Website, the User must comply with the requirements of legal acts and must not infringe the rights and legitimate interests of third parties, including acts regulating intellectual property protection, personal data protection, etc.
    • 5.2. The User must not use the Website in any way that could endanger the proper functioning of the services provided by ekoEgles, the security of the Website’s server, data, or limit the Website’s ability to properly provide any services to other persons. Do not use malicious software or other unwanted content.
    • 5.3. The User agrees to provide accurate and complete information about themselves, including real name, surname, phone number, email address, and other information when making purchases.
    • 5.4. The User must keep their login data secure so that third parties do not discover it. The User must immediately notify ekoEgles via email if their login data and/or password required for using the Website are lost or have become known to third parties.
    • 5.5. The User understands that if third parties learn the User’s login data, such third parties may assume obligations that will become binding on the User, and the User agrees to assume and duly fulfill such obligations. ekoEgles is not required to verify the identity of any User.
    • 5.6. The User who notices any inappropriate activity and/or malfunctions of the Website must immediately inform ekoEgles.

    6. Limitation of liability

    • 6.1. ekoEgles is not responsible for any technical, security, or other operational failures of the User’s software or hardware that may have been caused by the use of the Website (cookies, viruses, etc.).
    • 6.2. Any content downloaded or otherwise obtained via the Website is downloaded at the User's own risk, and the Users are fully responsible for any damage caused to their computer systems or equipment or data lost as a result of such downloads or use of the Services.
    • 6.3. Unless required by law, ekoEgles is not liable for any losses, including indirect losses or loss of profit, revenue, etc., arising from the use of the Website or the User’s reliance on information obtained from the Website or through it.
    • 6.4. ekoEgles is not responsible for services that are delayed or not provided due to the fault of third parties, including but not limited to internet, mobile communication service providers, and email service providers.
    • 6.5. The User is responsible for the proper use and storage of their login data. ekoEgles is not responsible for any losses that may arise to the User because third parties used such information.

    7. Applicable law

    • 7.1. The Website operates in accordance with the laws of the Republic of Latvia. Any disputes arising from the operation of the Website or in connection with it will be resolved through negotiations, and if no agreement is reached, in accordance with the procedures set out by the laws of the Republic of Latvia.
    • 7.2. In addition to these Terms, the relationship between the User and the Website is governed by the provisions of the laws of the Republic of Latvia, especially specific provisions and regulations, as well as established good business practices.
    • 7.3. If any provision of these Terms contradicts the law or becomes partially or completely invalid for any reason, it does not render the other provisions of the Terms invalid.
    • 7.4. Before filing any request or complaint regarding the use of the Website and its services, the User must first submit a written request to ekoEgles. Please send requests and/or complaints to the email address: ofiss@videstehnika.lv, stating your name, surname, email address, as well as describing the improper operation, error, disruption, and/or similar issue of the Website, and if possible, indicating the date (time) and duration.

    8. Personal data processing

    • 8.1. ekoEgles, as the data controller, processes User personal data in accordance with the General Data Protection Regulation, the laws of the Republic of Latvia, ekoEgles Privacy Policy, and these Terms.
    • 8.2. ekoEgles aims to ensure transparency and fairness in the processing of personal data; therefore, it is very important that the User carefully reads the Terms and Privacy Policy and ensures that all provisions of the Terms and Privacy Policy are understood and accepted.
    • 8.3. In all cases, if the User wishes to withdraw consent or exercise other rights, or if they have questions regarding personal data processing or the exercise of rights, they may contact ekoEgles by writing to the email address ofiss@videstehnika.lv. If the User is not satisfied with the decision made by ekoEgles regarding the exercise of their rights as a data subject, the User has the right to file a complaint with the Data State Inspectorate (Elijas iela 17, Rīga, LV-1050, www.dvi.gov.lv) or supervisory authorities in another European Union member state where the User resides or works.
    • 8.4. More detailed information about the processing of personal data by ekoEgles can be found in the ekoEgles Privacy Policy.

    These Terms are effective from October 30, 2024.

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